We want to thank our users for taking the time to provide feedback on our Spring 2010 user survey. We read each comment carefully and review what actions we can take to improve your experience. Below is an example:
Get Books Easily
I find it extremely frustrating to have to fill out the forms to request books from the Cudahy Library, which I have to do regularly since I am at WTC and most of the books I need are at Cudahy. This process is extremely time consuming/wasting. Other libraries I have dealt with…have a “request” button that you just click to request a book from one of their other libraries.
[It would be great if you could] request books online & have them pulled & ready for you at the front desk.
We agree that requesting books should be easy, so we have added a “Request” button to Pegasus, the library’s online catalog. When you find a title you need, simply choose “Request” under the Actions heading on the right-hand side of the screen. Log in to your library account using the barcode on the back of your LUC ID and confirm your request. We will pull the book for you and deliver it to the pick-up location of your choice. You can also request books from Loyola and libraries around the world in WorldCat Local.
If you would like to read more about the survey responses, click here for the Executive Summary.
One thought on “You Asked, We Listened #1”
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Wow, you actually put a ‘request’ button on the website. This will make getting the books needed more accessible. This just goes to show that Loyola libray staff listens to and cares about the students’ concerns. Thank you for all your hard work:-)
~God Bless~